Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keelege Edington

Keelege Edington

April 7, 2026

5  out of  5
rating by Keelege Edington
"J Nunn came up with a good price! Fast and efficient customer service! Great communication skills! Will recommend to others looking for insurance!"
We responded:
"Thanks you! Jaylen is awesome and is an awesome part of our exceptional team of professionals. We appreciate your 5 Star ⭐️ Google review! "
Profile photo of Patricia Bolden

Patricia Bolden

March 28, 2026

5  out of  5
rating by Patricia Bolden
"Great Customer Service Jaylen Nunn was polite and very knowledgeable. I enjoyed talking to him about my insurance needs. Also, Jaylen has a very friendly personality."
Profile photo of Theodore Wilkins

Theodore Wilkins

March 27, 2026

5  out of  5
rating by Theodore Wilkins
"Love the service!!!"
We responded:
"We appreciate your review and we thank you for your business! "
Profile photo of James Palmer

James Palmer

March 26, 2026

5  out of  5
rating by James Palmer
"I been with this particular State Farm office for over twenty years. And it's always a pleasure working with them. Kesha is very professional and knowledgeable of the work that she does."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Cheryl McAllister

Cheryl McAllister

March 10, 2026

5  out of  5
rating by Cheryl McAllister
"Very pleasant and very efficient. Didn't give me the runaround. I was insured within minutes."
We responded:
"Thank you! This is our goal and your satisfaction means a lot to us. 😀 "
Profile photo of Mark Bures

Mark Bures

March 9, 2026

5  out of  5
rating by Mark Bures
"Ashley was amazing"
We responded:
"Thanks for the 5 stars, Mark, and for being part of our Chicago community! Rohammad Sims - State Farm Insurance Agent"
Profile photo of William James

William James

February 26, 2026

5  out of  5
rating by William James
"I would like to say that they are really respectful and helpful and have great customer care I would to thank Renee for helping me on my payment"
We responded:
"We sincerely appreciate your 5 Star ⭐️ review. Renee and team take pride in providing excellent products and service. "
Profile photo of Veronique Jones

Veronique Jones

February 24, 2026

5  out of  5
rating by Veronique Jones
"Agent had excellent customer service. Was very helpful and got me a quick quote, and very reasonable insurance policy."
We responded:
"Wow, thank you, Veronique! We’re so grateful to have amazing customers like you. Rohammad Sims - State Farm Insurance Agent"
Profile photo of Cassie Hyde

Cassie Hyde

February 24, 2026

5  out of  5
rating by Cassie Hyde
"Ashley is soo helpful at this location! it was quick and easy she makes sure you understand what you are specifically signing up for! Thank youuu ❤️"
We responded:
"You rock, Cassie! We appreciate your support and your positive review. Rohammad Sims - State Farm Insurance Agent"
Profile photo of Lena Mayes

Lena Mayes

February 23, 2026

5  out of  5
rating by Lena Mayes
"Mr. Sims and his staff (Renee and Ashley) are awesome. They are very professional and prompt when discussing my policy concerns. Through a conversation with Mr. Sims; we uncovered information that I was unaware of dating back over 30yrs with a policy I started with a prior agent. He was instrumental in getting it resolved and I appreciate his diligence and I am looking forward to doing more business in the future. Thank you Mr. Sims"
We responded:
"We sincerely appreciate your review. We strive to exhibit excellence in every customer interaction. We’re grateful for your business! "
Profile photo of Ivory McElroy

Ivory McElroy

February 20, 2026

5  out of  5
rating by Ivory McElroy
"The staff is professional and polite. They always try to find away to help you or accommodate you. State Farm Insurance is the best way to go."
We responded:
"Thanks for the 5 stars, Cristal, and for being part of our "Sims Insurance Agency" community! Rohammad Sims - State Farm Insurance Agent"
Profile photo of Marnette Morgan

Marnette Morgan

February 20, 2026

5  out of  5
rating by Marnette Morgan
"I was in search of a Black insurance agen/agency. I remembered, I wash my laundry next to such an establishment. I found the number and Ms. Renee answered my call. Renee is kind, professional. She is patient, knowledgeable, and friendly. I will be recommending her services. Thank you Renee, we are very satisfied. 🫂😊"
We responded:
"We appreciate the kind words, Marnette Our Chicago team is always happy to help. Rohammad Sims - State Farm Insurance Agent"
Profile photo of Mz

Mz

January 29, 2026

5  out of  5
rating by Mz
"Awesome State Farm for Ashley"
We responded:
"We appreciate your 5 ⭐️ Review! "
Profile photo of janice perkins

janice perkins

January 15, 2026

5  out of  5
rating by janice perkins
"Ms. Ashley was a great help to me today, she got me insured and equipped for my new employment in less thank 30 min. I truly appreciate that per our phone call I was able to hear and understand what she was saying clearly, she was pleasant and understanding. I'm very thankful for her time and assistance"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Lori

Lori

January 7, 2026

5  out of  5
rating by Lori
"Ashley was very informative about the kind of coverage that I was looking to purchase, she was very patient and answered every question and concerns that I had. Because of her impeccable customer service I will highly recommend State Farm Insurance to family and friends. 10/10!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Makhi Miller

Makhi Miller

December 31, 2025

5  out of  5
rating by Makhi Miller
"This office provides great costumer service. Aija was very helpful processing a payment for me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jalon Jones

Jalon Jones

December 24, 2025

5  out of  5
rating by Jalon Jones
"I can say a lot of great things about this company. But I will sum it up and say they are all amazing. Adoré is excellent at what she does. She was patient with me and persistent on getting me an affordable quote for my vehicle. Keep up the amazing work. Thank you."
We responded:
"We sincerely appreciate your 5 ⭐️ Google review. Adore’ is amazing and we strive to provide the most exceptional service! Happy Holidays! "
Profile photo of Patrise Marshall

Patrise Marshall

December 9, 2025

5  out of  5
rating by Patrise Marshall
"Ashley was amazing and patient! A great experience!! Thank you again so much for your help!"
We responded:
"We appreciate your business and your 5 Star Review ⭐️ Have an amazing weekend! "
Profile photo of Timme Peters

Timme Peters

December 5, 2025

5  out of  5
rating by Timme Peters
"Outstanding service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Santana Smith

Santana Smith

December 3, 2025

5  out of  5
rating by Santana Smith
"State Farm is the place you want to be . I have my rental insurance and car insurance for an affordable rate . And agent Ashley is there to assist with your needs . She is very knowledgeable and experienced at what she do. Thanks again Ashley for always helping chose the best options for my money ."
We responded:
"We appreciate your business and your 5 Star Review ⭐️ We look forward to further assisting you with excellence! "
Profile photo of Don Grandberry

Don Grandberry

November 25, 2025

5  out of  5
rating by Don Grandberry
"I had a great experience with this State Farm location. The team is always welcoming, quick to respond, and professional. Aija in particular went above and beyond to help me with what I needed. She was patient, clear, and very supportive. Highly recommend this office for anyone looking for great service!"
We responded:
"We sincerely thank you for your 5 Star ⭐️ Review. We look forward to continuing to provide excellent service! "
Profile photo of Carla

Carla

November 24, 2025

5  out of  5
rating by Carla
"Extremely friendly and knowledgeable staff. They are also efficient and respond to emails in a timely fashion."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of zach Furmanek

zach Furmanek

November 21, 2025

5  out of  5
rating by zach Furmanek
"I was being assisted by this beautiful and lovely girl Adoré! She is really good at what she does and helped me a lot. Helped me understand the best areas I needed insurance! Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Dave Brown

Dave Brown

November 18, 2025

5  out of  5
rating by Dave Brown
"Ashley is ALWAYS very helpful and professional!"
We responded:
"We sincerely thank you for your business and taking an extra step to provide our office a 5 star review. It’s always a pleasure to prove you with exceptional service! "
Profile photo of duriel spires

duriel spires

November 13, 2025

5  out of  5
rating by duriel spires
"Adore helped me today and she was great. Everytime I get her, the payment process is quick and easy with zero hassle."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"