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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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zach Furmanek

November 21, 2025

5  out of  5
rating by zach Furmanek
"I was being assisted by this beautiful and lovely girl Adoré! She is really good at what she does and helped me a lot. Helped me understand the best areas I needed insurance! Highly recommend!"
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James Palmer

November 19, 2025

5  out of  5
rating by James Palmer
"I been with this particular State Farm office for over twenty years. And it's always a pleasure working with them. Kesha is very professional and knowledgeable of the work that she does."
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Dave Brown

November 18, 2025

5  out of  5
rating by Dave Brown
"Ashley is ALWAYS very helpful and professional!"
We responded:
"We sincerely thank you for your business and taking an extra step to provide our office a 5 star review. It’s always a pleasure to prove you with exceptional service! "
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duriel spires

November 13, 2025

5  out of  5
rating by duriel spires
"Adore helped me today and she was great. Everytime I get her, the payment process is quick and easy with zero hassle."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Johan Hill-Burks

November 13, 2025

5  out of  5
rating by Johan Hill-Burks
"Ashley helped me insure my business and made sure that I thoroughly understood my policy. She’s very informative and helpful. I enjoyed working with her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michelle

November 10, 2025

5  out of  5
rating by Michelle
"Every time I call into this StateFarm they take good care of me! They answer the phone promptly, and resolve the problem quickly! I like Renee & Ashley! They have both helped me."
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Juanita Williams

November 4, 2025

5  out of  5
rating by Juanita Williams
"Best insurance agency all around. Efficient, courteous, and exceeded my expectations. Renee is a true gem! Made getting insurance pain-free. 10/10 definitely recommend. If I could give more stars I would."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Andriana Hughes

October 30, 2025

5  out of  5
rating by Andriana Hughes
"Wonderful customer service Aija was a pleasure to work with and was extremely patient."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Darion Fenner

October 30, 2025

5  out of  5
rating by Darion Fenner
"Left, satisfied. Their office has good customer service and Aija was very helpful. No complaints, thank you so much!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David Coronel

October 30, 2025

5  out of  5
rating by David Coronel
"I always have a great quality experience with this agency. Great customer service & Aija was very helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Aariel Wilson

October 30, 2025

5  out of  5
rating by Aariel Wilson
"Ashley was amazing to work with! She’s very knowledgeable, professional, and made the entire process easy and stress-free. I could tell she really cares about helping her clients find the best coverage. She understood my options and got me the best coverage. Highly recommend her to anyone looking for a reliable State Farm agent!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rebecca Larson

October 30, 2025

5  out of  5
rating by Rebecca Larson
"Wow! Ashley was knowledgeable, organized and a pleasure to work with. I’m looking forward to joining the State Farm family."
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Deshawn Studway

October 30, 2025

5  out of  5
rating by Deshawn Studway
"Adore is absolutely exceptional at her job! From the moment I spoke with her, she was professional, knowledgeable, and genuinely cared about finding the best options for me. She took the time to explain everything clearly and made the entire process stress-free. It’s rare to find someone who combines expertise with such kindness and patience, but Adore truly goes above and beyond for her clients. I highly recommend working with her — she’s an incredible asset to State Farm and someone you can trust completely with your insurance needs!"
We responded:
"Adore is a VALUED team member and we appreciate your REVIEW of your most recent interactions with The Sims Agency Team! "
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Mariah Taylor

October 30, 2025

5  out of  5
rating by Mariah Taylor
"Very nice, fast and explained everything perfectly!"
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Nia Donald

October 29, 2025

5  out of  5
rating by Nia Donald
"Adoré Sims provides excellent service and is a great help. Jake from State Farm who? More like Adoré from State Farm 👏🏽"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Regina Anderson

October 29, 2025

5  out of  5
rating by Regina Anderson
"Renee exemplifies outstanding customer service in every interaction. Whether I'm making a payment or inquiring about my policy, she consistently provides precise and uplifting information. Renee goes above and beyond to keep me informed about any special offers from State Farm, ensuring I know about my eligibility for discounts or any changes in premiums. Her proactive approach includes checking in regularly to confirm that everything is up to date, which adds a personal touch that makes me feel valued as a client. Renee's professionalism, combined with her genuine care, creates a friendly atmosphere that makes her feel more like a friend than just an agent. I truly enjoy working with her and can confidently say that she will be my agent for life. If you're looking for an insurance agent who genuinely cares, look no further than Renee!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Veterans Express

October 29, 2025

5  out of  5
rating by Veterans Express
"Thank you, Renee, for making the process of getting insurance for my vehicle so quick, easy, and hassle-free—"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Anissa Hawkins

October 13, 2025

5  out of  5
rating by Anissa Hawkins
"I’m very satisfied. Starting my renter insurance quote & premium & give 5 for the wonderful service I was giving by the agent who got me started."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kyle Burke

September 17, 2025

5  out of  5
rating by Kyle Burke
"Very quick and easy. Friendly and Amazing service. Would recommend to anyone 👍"
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Mary Williams

September 12, 2025

5  out of  5
rating by Mary Williams
"Awesome and I give the state farm family located on Jeffery in Chicago a 5 star and beyond the young lady Felicia I spoke with that helped me out were awesome and knowledgeable as well I thank you for your service and all that the state farm family do"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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John Burke

September 5, 2025

5  out of  5
rating by John Burke
"Wonderful Customer Service Agent"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Valarie Scott

September 4, 2025

5  out of  5
rating by Valarie Scott
"The staff, especially Renee, is always professional, courteous and willing to help. I've been with them for years and the service is consistent."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jackie Greene

September 4, 2025

5  out of  5
rating by Jackie Greene
"This is the best Insurance Company to have. When I call this office Ms Renee is very helpful she’s always there for us. It’s definitely family I’ve been with State Farm for a while now and they are very much on your side. The service she give is amazing exceptional and above and beyond!!!"
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Lanay F

September 3, 2025

5  out of  5
rating by Lanay F
"I called to get a quote on renter’s insurance policy. Although there was a slight technical difficulty Ms Renee Anderson kept me updated throughout the entire process and it was as seamless as possible. Great price, policy started today, thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jasmine King

September 2, 2025

5  out of  5
rating by Jasmine King
"Ashley was amazing. She helped me through every step and explained everything that I needed to understand better about the life insurance. I will be sending people to her. She was a great agent."