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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William James

February 26, 2026

5  out of  5
rating by William James
"I would like to say that they are really respectful and helpful and have great customer care I would to thank Renee for helping me on my payment"
We responded:
"We sincerely appreciate your 5 Star ⭐️ review. Renee and team take pride in providing excellent products and service. "
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Veronique Jones

February 24, 2026

5  out of  5
rating by Veronique Jones
"Agent had excellent customer service. Was very helpful and got me a quick quote, and very reasonable insurance policy."
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Cassie Hyde

February 24, 2026

5  out of  5
rating by Cassie Hyde
"Ashley is soo helpful at this location! it was quick and easy she makes sure you understand what you are specifically signing up for! Thank youuu ❤️"
We responded:
"You rock, Cassie! We appreciate your support and your positive review.

Rohammad Sims - State Farm Insurance Agent"
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Lena Mayes

February 23, 2026

5  out of  5
rating by Lena Mayes
"Mr. Sims and his staff (Renee and Ashley) are awesome. They are very professional and prompt when discussing my policy concerns. Through a conversation with Mr. Sims; we uncovered information that I was unaware of dating back over 30yrs with a policy I started with a prior agent. He was instrumental in getting it resolved and I appreciate his diligence and I am looking forward to doing more business in the future. Thank you Mr. Sims"
We responded:
"We sincerely appreciate your review. We strive to exhibit excellence in every customer interaction. We’re grateful for your business! "
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Mz

January 29, 2026

5  out of  5
rating by Mz
"Awesome State Farm for Ashley"
We responded:
"We appreciate your 5 ⭐️ Review! "
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janice perkins

January 15, 2026

5  out of  5
rating by janice perkins
"Ms. Ashley was a great help to me today, she got me insured and equipped for my new employment in less thank 30 min. I truly appreciate that per our phone call I was able to hear and understand what she was saying clearly, she was pleasant and understanding. I'm very thankful for her time and assistance"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lori

January 7, 2026

5  out of  5
rating by Lori
"Ashley was very informative about the kind of coverage that I was looking to purchase, she was very patient and answered every question and concerns that I had. Because of her impeccable customer service I will highly recommend State Farm Insurance to family and friends. 10/10!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Makhi Miller

December 31, 2025

5  out of  5
rating by Makhi Miller
"This office provides great costumer service. Aija was very helpful processing a payment for me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jalon Jones

December 24, 2025

5  out of  5
rating by Jalon Jones
"I can say a lot of great things about this company. But I will sum it up and say they are all amazing. Adoré is excellent at what she does. She was patient with me and persistent on getting me an affordable quote for my vehicle. Keep up the amazing work. Thank you."
We responded:
"We sincerely appreciate your 5 ⭐️ Google review. Adore’ is amazing and we strive to provide the most exceptional service! Happy Holidays! "
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Patrise Marshall

December 9, 2025

5  out of  5
rating by Patrise Marshall
"Ashley was amazing and patient! A great experience!! Thank you again so much for your help!"
We responded:
"We appreciate your business and your 5 Star Review ⭐️ Have an amazing weekend! "
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Santana Smith

December 3, 2025

5  out of  5
rating by Santana Smith
"State Farm is the place you want to be . I have my rental insurance and car insurance for an affordable rate . And agent Ashley is there to assist with your needs . She is very knowledgeable and experienced at what she do. Thanks again Ashley for always helping chose the best options for my money ."
We responded:
"We appreciate your business and your 5 Star Review ⭐️ We look forward to further assisting you with excellence!
"
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zach Furmanek

November 21, 2025

5  out of  5
rating by zach Furmanek
"I was being assisted by this beautiful and lovely girl Adoré! She is really good at what she does and helped me a lot. Helped me understand the best areas I needed insurance! Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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James Palmer

November 19, 2025

5  out of  5
rating by James Palmer
"I been with this particular State Farm office for over twenty years. And it's always a pleasure working with them. Kesha is very professional and knowledgeable of the work that she does."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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duriel spires

November 13, 2025

5  out of  5
rating by duriel spires
"Adore helped me today and she was great. Everytime I get her, the payment process is quick and easy with zero hassle."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Johan Hill-Burks

November 13, 2025

5  out of  5
rating by Johan Hill-Burks
"Ashley helped me insure my business and made sure that I thoroughly understood my policy. She’s very informative and helpful. I enjoyed working with her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dr. Juanita Williams-Brookins

November 4, 2025

5  out of  5
rating by Dr. Juanita Williams-Brookins
"Best insurance agency all around. Efficient, courteous, and exceeded my expectations. Renee is a true gem! Made getting insurance pain-free. 10/10 definitely recommend. If I could give more stars I would."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Andriana Hughes

October 30, 2025

5  out of  5
rating by Andriana Hughes
"Wonderful customer service Aija was a pleasure to work with and was extremely patient."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Darion Fenner

October 30, 2025

5  out of  5
rating by Darion Fenner
"Left, satisfied. Their office has good customer service and Aija was very helpful. No complaints, thank you so much!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David Coronel

October 30, 2025

5  out of  5
rating by David Coronel
"I always have a great quality experience with this agency. Great customer service & Aija was very helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Aariel Wilson

October 30, 2025

5  out of  5
rating by Aariel Wilson
"Ashley was amazing to work with! She’s very knowledgeable, professional, and made the entire process easy and stress-free. I could tell she really cares about helping her clients find the best coverage. She understood my options and got me the best coverage. Highly recommend her to anyone looking for a reliable State Farm agent!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Deshawn Studway

October 30, 2025

5  out of  5
rating by Deshawn Studway
"Adore is absolutely exceptional at her job! From the moment I spoke with her, she was professional, knowledgeable, and genuinely cared about finding the best options for me. She took the time to explain everything clearly and made the entire process stress-free. It’s rare to find someone who combines expertise with such kindness and patience, but Adore truly goes above and beyond for her clients. I highly recommend working with her — she’s an incredible asset to State Farm and someone you can trust completely with your insurance needs!"
We responded:
"Adore is a VALUED team member and we appreciate your REVIEW of your most recent interactions with The Sims Agency Team! "
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Regina Anderson

October 29, 2025

5  out of  5
rating by Regina Anderson
"Renee exemplifies outstanding customer service in every interaction. Whether I'm making a payment or inquiring about my policy, she consistently provides precise and uplifting information. Renee goes above and beyond to keep me informed about any special offers from State Farm, ensuring I know about my eligibility for discounts or any changes in premiums.

Her proactive approach includes checking in regularly to confirm that everything is up to date, which adds a personal touch that makes me feel valued as a client. Renee's professionalism, combined with her genuine care, creates a friendly atmosphere that makes her feel more like a friend than just an agent. I truly enjoy working with her and can confidently say that she will be my agent for life. If you're looking for an insurance agent who genuinely cares, look no further than Renee!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Anissa Hawkins

October 13, 2025

5  out of  5
rating by Anissa Hawkins
"I’m very satisfied. Starting my renter insurance quote & premium & give 5 for the wonderful service I was giving by the agent who got me started."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mary Williams

September 12, 2025

5  out of  5
rating by Mary Williams
"Awesome and I give the state farm family located on Jeffery in Chicago a 5 star and beyond the young lady Felicia I spoke with that helped me out were awesome and knowledgeable as well I thank you for your service and all that the state farm family do"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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John Burke

September 5, 2025

5  out of  5
rating by John Burke
"Wonderful Customer Service Agent"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"